Telecom Solution

Telecom Solution / PABX is an automatic telephone switching system or exchange system within a company that allows for the efficient management and monitoring of all telephone communications between employees and clients. Telecom solution provides Phone System based on Digital PABX and IP PABX system with the addition of moving voice data over an IP connection through VoIP and the integration of traditional switchboard functions, a range of new features opened to businesses.

In telephone systems, PABX acts as the central switching system or exchangesystems for phone calls within a company. The use of PBX configuration system is to provide shared access to limited resources. Such as a business having 3 or more lines from the service provider and the number of users in that organization is greater than the number of lines. So employees can use or share phone lines inside the PABX system and different setup, programming can be done for individual users.

It allows different contact points within the corporate network to communicate with one another through a secure private line. It also allows those same contact points to branch out to an outside line for communication. PABX systems serve as the neural network that connects different departments to facilitate the unified functionality of the whole company.

Here at Waslah Computer, we have the technical expertise and industry experience to perform the installation of a PABX system within any infrastructure. Whether you are looking for network fit for a start-up company or a more extensive connection for your mid-sized corporation, we can help you.

A PABX installation is a system that automates telephone switching within a private network. In a typical corporate setup, a company uses phone lines to handle incoming and outgoing telephone calls. In this kind of setup, the phone carrier is given the task of managing the different lines, with the different lines all leading to a multiple-line unit managed by a live operator. This particular setup allows external calls to enter the private network via a singular contact point, and it also permits extension units to communicate with one another internally.

Benefits of PABX Systems

Management of Incoming Calls

PABX systems provides functionalities of incoming and outgoing calls with addition of many functionalities like call transferring, Call Hold, IVR, Voice Mail, Call Recording, Call Queue, Rules for outgoing and incoming calls etc. In addition, it also has the capability of giving incoming callers the option to connect with a particular internal department through an automated attendant mode.

Management of Internal Calls

PABX systems are capable of connecting one internal unit with another without the help of a live operator. This type of system can be programmed to provide a directory of extension numbers and establish an internal connection via voice interaction.

Speed Dialling

Speed Dialing Features used to dial frequently dialed number with the press of a single button.

Automated Enquiry Assistance

Programmable call directing is one of the strongest suits of a PABX installation. Auto Attendant features in PABX allows to directly transfer or dial desire extension.

Increased Call Volume Capabilities

A PABX installation can automatically receive, handle, and redirect multiple calls at the same time, without stopping the system. With this feature, both current and potential clients are never kept on hold, even without a live operator to redirect their calls.

Flexible, Hands-Free Features

A PABX system installation in Dubai can be paired with hands-free headsets, so heavy telephone users are not tethered to one spot while taking and making calls. This gives personnel a certain sense of freedom, which can boost their creativity and productivity.

We Offer

• Yeastar IP PABX
• Grand-stream IP PABX
• Panasonic PABX (Supply & Installation)
• NEC PABX Panasonic
• Avaya IP PABX
• Zycoo PABX